Forest Rise Chalets & Lodge

All cancellations must be received in writing by emailing: relax@forestrise.com.au CHALET ACCOMMODATION CANCELLATION POLICY – LOW SEASON If guest cancels prior to 7 days of the arrival date – FULL refund given If guest cancels less than 7 days prior to the arrival – 1st night value is charged as cancellation fee If guest cancels less than 48 hours prior to arrival – NO refund applicable CANCELLATION POLICY – HIGH SEASON (Easter, School Holidays and Long Weekends) If guest cancels prior to 14 days of the arrival date – FULL refund given If guest cancels less than 14 days prior to the arrival – HALF total booking value is charged as cancellation fee If guest cancels less than 48 hours prior to arrival – NO refund applicable CANCELLATION POLICY – CHRISTMAS / NEW YEAR PERIOD (23rd December – 9th January) If guest cancels prior to 1 month of the arrival date – FULL refund given If guest cancels less than 1 month prior to the arrival – HALF total booking value is charged as cancellation fee. If guest cancels less than 14 days prior to the arrival – NO refund applicable THE LODGE ACCOMMODATION CANCELLATION POLICY If guest cancels prior to 14 days of the arrival date – FULL refund given If guest cancels less than 14 days prior to the arrival – HALF total booking value is charged as cancellation fee If guest cancels less than 7 days prior to arrival – NO refund applicable CANCELLATION POLICY – LOW SEASON If guest cancels prior to 7 days of the arrival date – FULL refund given If guest cancels within 7 days prior to the arrival 1st night value is charged as cancellation fee CANCELLATION POLICY – HIGH SEASON (Easter, School Holidays and Long Weekends) If guest cancels prior to 14 days of the arrival date – FULL refund given If guest cancels within 14 days prior to the arrival HALF total booking value is charged as cancellation fee CANCELLATION POLICY – CHRISTMAS / NEW YEAR PERIOD (23rd December – 9th January) If guest cancels prior to 1 month of the arrival date – FULL refund given If guest cancels less than 1 month prior to the arrival HALF total booking value is charged as cancellation fee. If guest cancels less than 14 days prior to the arrival NO refund will be given.